"We foresee these additional flight times to be particularly popular amongst those travelling for business purposes, and we look forward to offering that increased customer convenience. READ MORE: Birmingham Jet2 cabin crew member gets 'dream marriage proposal' at airline graduationĬiarán Smith, head of commercial at Emerald Airlines said: “Having received positive feedback since starting our Birmingham-Belfast City operations, we are pleased to be providing customers with even more options when travelling between the two cities. Emerald Airlines will operate the ATR72-600 aircraft to service the flights between Birmingham and both Belfast City and Dublin. The operator has deals from £34.99 one-way, with increased availability from Birmingham appearing from this month. More flights have been introduced to respond to demand, after the route was introduced in March 2022. The move has been praised by airport bosses for making frequent and business travel more feasible. Unfortunately we do not issue vouchers in Canadian dollars at this time.Emerald Airlines, the regional arm of Aer Lingus, is set to increase its frequency of flights between Birmingham Airport and Belfast City Airport thanks to "rising customer demand." The airline will now operate up to 5 daily flights on weekdays between Solihull-based BHX and Belfast. Flights originating from Ireland and euro zones are priced in euro (EUR), flights originating from the UK are priced in sterling (GBP) and flights originating from the United States are priced in US dollars (USD). At present our vouchers are available in euro, US dollars and pound sterling. “As this guest was booking from Canada they were unable to use their euro voucher. “We appreciate the reader’s predicament however, as outlined on our website, gift vouchers can only be redeemed against bookings made in the same currency the voucher is issued in,” a spokeswoman said. We got the following statement from the airline: She sent a subsequent email in which she said that her partner had agreed to issue flight credit in place of the vouchers “and that we can then call in order to book, but previously we were advised that over the phone they cannot book ‘saver fares’ and instead will charge us a much higher rate making the voucher useless”. Since this has happened the flights have doubled, I am ending up spending more than I ever planned to and I have heard from friends who have also had Aer Lingus vouchers go to waste for numerous different reasons.” Predicament It is by no means anyone’s fault as I am willing to pay in euros, with an Irish credit card if they want. They expire within 12 months, you incur large fees to change the name and are offered no alternative. She says she is shocked that “the marketing everywhere is ‘let’s bring families together’ when in this situation you are told its your own fault and the vouchers are obsolete. I dread the time I tell my family members that all the money spent on presents have been handed over to Aer Lingus for no reason." The first flight home this summer I have now booked with Air Canada, and I am fighting a losing battle with Aer Lingus trying to book a second flight for August using their vouchers. It appears from research that this happens constantly and eventually people give up. "You are sent in circles, promised call backs, promised things that are not even possible within the Ts&Cs in the hope that you will give up. She says nowhere in the terms and conditions could she find a reference to this.
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